Shipping policy

SHIPPING POLICY — SALLANO

Last updated: May 6, 2026

At Sallano, we are committed to providing a fast, secure, and reliable shopping experience. Below are our shipping terms:

📦 ORDER PROCESSING

  • All orders are processed within 1–3 business days after payment confirmation

  • Orders are not processed on Sundays or holidays

  • During high-demand periods (exclusive drops, limited collections), processing times may be extended

🚚 SHIPPING METHODS & ESTIMATED DELIVERY TIMES

🇵🇷 Puerto Rico

  • Standard Delivery: 2–5 business days

🇺🇸 United States

  • Standard Shipping: 3–7 business days

🌍 International

  • Standard Shipping: 7–15 business days

  • Delivery times may vary depending on the destination country and customs processes

💰 SHIPPING COSTS

  • Shipping costs are calculated automatically at checkout

  • Free shipping may be available during special promotions or when reaching a minimum purchase amount (if applicable)

📍 SHIPPING ADDRESS

  • Customers are responsible for providing accurate shipping information

  • Sallano is not responsible for orders delivered to incorrect addresses provided by the customer

📦 LOST OR DELAYED ORDERS

  • Once the package is handed over to the shipping carrier, Sallano is not responsible for external delays

  • If your tracking shows “delivered” but you did not receive the package, you must contact the carrier directly

  • For assistance, you may contact us at: support@sallano.com

🌐 INTERNATIONAL SHIPPING

  • Customers are responsible for any applicable:

    • Customs duties

    • Import taxes

    • Additional fees required by their country

  • Sallano does not control or estimate these charges

🔥 LIMITED COLLECTIONS

  • Some products (e.g., exclusive drops like “Costa Di Castellano”) are extremely limited in quantity

  • Processing times may be slightly longer due to high order volume

  • Restocks are not guaranteed

📩 CONTACT

For any shipping-related inquiries:

Sallano — Exclusivity in every delivery.