Shipping policy
SHIPPING POLICY — SALLANO
Last updated: May 6, 2026
At Sallano, we are committed to providing a fast, secure, and reliable shopping experience. Below are our shipping terms:
ORDER PROCESSING
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All orders are processed within 1–3 business days after payment confirmation
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Orders are not processed on Sundays or holidays
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During high-demand periods (exclusive drops, limited collections), processing times may be extended
SHIPPING METHODS & ESTIMATED DELIVERY TIMES
Puerto Rico
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Standard Delivery: 2–5 business days
United States
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Standard Shipping: 3–7 business days
International
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Standard Shipping: 7–15 business days
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Delivery times may vary depending on the destination country and customs processes
SHIPPING COSTS
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Shipping costs are calculated automatically at checkout
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Free shipping may be available during special promotions or when reaching a minimum purchase amount (if applicable)
SHIPPING ADDRESS
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Customers are responsible for providing accurate shipping information
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Sallano is not responsible for orders delivered to incorrect addresses provided by the customer
LOST OR DELAYED ORDERS
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Once the package is handed over to the shipping carrier, Sallano is not responsible for external delays
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If your tracking shows “delivered” but you did not receive the package, you must contact the carrier directly
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For assistance, you may contact us at: support@sallano.com
INTERNATIONAL SHIPPING
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Customers are responsible for any applicable:
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Customs duties
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Import taxes
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Additional fees required by their country
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Sallano does not control or estimate these charges
LIMITED COLLECTIONS
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Some products (e.g., exclusive drops like “Costa Di Castellano”) are extremely limited in quantity
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Processing times may be slightly longer due to high order volume
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Restocks are not guaranteed
CONTACT
For any shipping-related inquiries:
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Email: support@sallano.com
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Instagram: @sallanoclothing